Felicia is a dynamic insights consultant who leverages decades of business and consumer research experience to help clients implement winning solutions. Below is a collection of blogs she has written.

Design Thinking

Just Because You Build It, Doesn't Mean They'll Come: Design Thinking’s Winning Formula

Grounded in the knowledge of a real need, the major advantages of Design Thinking is speed and agility.

Design Thinking

Design Thinking For The Rest Of Us

Design Thinking is a process in which steps help guide innovation in virtually any area of discipline.

Marketing Research

How To Avoid Doing Good Work

Fuel good decisions that drive positive changes in our organizations or those we serve.

Consumer Research

Consumer Research Needs Help!

Consider data from a variety of other sources to get the full picture.

New Product Success

5 Essentials For New Product Success

An organization’s ability to survive is often defined by its capacity to innovate and listen to consumers.

Rebranding an old Brand

5 Steps To Creating A New Lease On Life For A Struggling Brand

Sometimes a brand needs a new lease on life, a new purpose, a new positioning, a new formulation, and/or a new look.

AI and Marketing Research

Extra! Extra! AI Will Eliminate Our Research Jobs!

…Not So Fast… We Humans Aren’t Obsolete Yet

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We humans have a broad and deep understanding of the business issues—the context of the problems.

Leveraging Segmentation

You’ve Completed A Segmentation Study. Now What?

Leveraging Segmentation To Drive Business Results

Segmentation efforts are, more often than not, successful with the right vision and good planning.

Shopper Research

6 Steps (Or Hops) To Successful Shopper Research

Leveraging the steps outlined here provides your team with a solid foundation upon which you can build the future of your business.

Strategy’s Starring Role

Strategy’s Starring Role:

Don’t Let The Supporting Actors Steal The Show

Messaging strategy, like any other strategy, should have a singular focus.

User-Centric Innovation

User-Centric Innovation:

3 Important Tactics To Help Ensure New Product Success

Focus on the consumer to ensure new products meet the needs and expectations of end-users.

Not Just a vendor

We’re Not Just A Vendor, But A True Partner (Blah, Blah)

As the business world moves faster and demands grow by the day, trusted advisors are needed.

 

Cars, Computers, Pizza Delivery, And Tote Bags:

What Do They Have In Common?

No matter the product or service, the most successful innovations are grounded in a consumer need or white space.

Market Segmentation Myths

“Segmentation Studies Never Pay Off”

Overcoming The Myth

With a process like this in place, everyone is invested and understands why it was done and how the organization plans to use it.

Brand Strategy

Is Your Strategy Working?

4 Steps To Help Ensure A Winning Strategy

It seems appropriate to take a look at some of the tools available to help ensure a brand has a winning strategy.

 

When “Good Enough” Isn’t Good Enough …

To Really Drive The Growth Your Business Is Craving

Oftentimes, just a few more days can really improve the quality of the output

Dig Data

Maintaining Product Quality In The Face Of Rising Costs

Rising component costs can wreak havoc on both pricing strategies and product quality.

Marketing Research Dilemma

“How Do We Get A Seat At The Table?”

The Research Consultant’s Dilemma

The information and insights we glean from great research routinely save companies money.

Marketing Strategy

Stability In An Unstable (Marketing) World

It feels like marketing—especially advertising—is changing at lightning speed.

New Product Development

Are Your New Products Worth Their Weight In…Anything?

How do you know if a new product will be successful? Will people like it? Will they buy it?

Target Market

The Curse of the Target Market

We often put the cart before the horse when evaluating new product ideas.

Brand Awareness

The Brand Awareness Bullseye

It may be harder now than ever before to establish initial brand awareness and build it over time.

Multidimensional Segmentation

Multidimensional Segmentation

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Multidimensional segmentation groups variables into several buckets.

Online Respondents

The Honesty of Online Survey Respondents: Lessons Learned and Prescriptive Remedies

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Preventative measures that researchers can and should take to reduce vulnerabilities of survey cheaters.