Leadership Strategy Video Series

An Interview with Hayley Dawson-Owens, Ph.D. of Wingstop
Interviewed by Gretchen Riskind, Decision Analyst
 
 

Decision Analyst interviews Hayley Dawson-Owens, Ph.D., Director of Consumer Insights and Innovation Strategy at Wingstop, on how restaurant companies are navigating the COVID-19 crisis and how they are planning for the future.

 

Contact Decision Analyst

If you have a question please contact Gretchen Riskind, Qualitative Researcher from the Insights and Innovation team, she can be emailed at griskind@decisionanalyst.com. She may also be reached at 1-800-262-5974 or 1-817-640-6166.

Video Chapters

Since the video is 25 minutes long, below are the timestops for the different topics discussed.

  • 00:00:03 Meet Our Guest
  • 00:01:25 Winning Trends In The Covid-19 Era
  • 00:06:46 Adapting To The New Reality
  • 00:13:33 Technology Impact
  • 00:14:36 Consumer Impact
  • 00:20:40 Next Steps - Moving Forward

We are providing the Covid-19 Consumer Reactions Report (Updated Aug. 6) Free here.