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Biometric SystemsThe Next Big Security Opportunity
By
Michael Richarme
Since the events of September 11 and subsequent terrorist activities,
corporations have placed a renewed emphasis on trying to control entry to their
workplaces. There is a rapidly growing realization that the low-cost security
measures of the past are not adequate protection against a determined and
clever terrorist assault. It is relatively easy for a thief to steal or acquire
a company identity card, bypassing the beleaguered security guards at the front
door. This is true for physical location security as well as a much more
vulnerable and potentially more catastrophic nexusthe information systems
that handle the firms finances.
Destruction of a corporate complex housing thousands of employees, as happened
to many companies in the World Trade Center tragedy, causes horrific personal
loss and suffering. Without backups to corporate records at secure physical
locations away from their corporate facilities, the disaster would be complete,
not only in the loss of key employees and friends, but also totally destroying
the future (without the records) for all survivors. Fortunately, many firms
have already learned to protect their future in this manner. One large bond
trader, devastated by the September 11 tragedy, was able to set up shop at a
remote location and resume trading when the bond markets reopened.
Current cyber security protocols include firewalls, changing passwords,
encrypted data files, and a variety of similar protections. Yet clever hackers
are finding ways to defeat these protocols, because the protocols are not
intelligent. The protocols dont recognize that the person presenting
entry codes is not authorized to get into the system. One way to address this
shortcoming is the use of biometrics embedded into critical information
systems.
Biometricsthe process of using the unique physical features or
characteristics of a person to confirm identityhas been around for quite
a few years in various forms. The most familiar modes are photographs on
identity cards or fingerprints. Less familiar modes, often relegated to
extremely high security areas or James Bond films, include retinal scanning,
voice print authentication, or palm print scanning.
How might this appear in the corporate world? Physical security is a good start,
with retinal and palm scanners required for access to physical equipment areas
like server farms. These would also make sense at corporate entry points,
supplementing the physical ID badge. Some firms with high security data
processing facilities, like American Airlines, already deploy sophisticated but
costly biometrics systems. The same corporation uses physical ID badges for
access to theoretically secure airplane maintenance and baggage handling areas,
not to mention actual airplane cockpits.
One fact is clear. Protecting physical facilities but not information systems,
or vice versa, is not adequate for todays world. Companies need to
evaluate their corporate security from both a facilities and from an
information system perspective. It is no longer enough to rely upon security
protocols that have been shown to be easily defeated.
For the casual or remote connection to the information system, other options are
available in addition to the myriad of passwords that a corporate citizen must
memorize. Good quality cameras are available at relatively low cost.
Microphones are also fairly inexpensive. Software currently exists that allows
recognition and validation of a person by examining the face and comparing
certain unique characteristics, like the distance between the temples or the
width of the mouth. Additional software compares a spoken word or phrase to the
voice patterns stored in the security file. Voice recognition software has been
in use for many years, and is rapidly spreading to the mobile phone market.
Both of these tools would allow a very high level of security for individual
work stations outside the core IT community. The use of multiple modes of
authentication is important to overcome the occasional mismatch due to a cold
or other physical ailment. As computer processors become more capable and as
software becomes more sophisticated, the ability to fool biometric systems with
photographs or audiotapes goes down dramatically.
Some might say that this type of security protocol is a violation of privacy.
Another way to look at this, however, is that an individuals security is
being protected. Having a database containing a photograph of ones face
or a voiceprint of ones name would appear to be nothing more than
personal protection as one goes about his or her daily life. A very valid
concern exists that this might be another step toward the Orson Wells vision of
the future, with Big Brother observing ones every movement. Prior to the
tragedy of September 11, the tradeoff of privacy versus security might have
tilted more in the direction of privacy. After the events of that fateful day,
however, the pendulum appears to have swung rapidly and severely in the
direction of security.
Implementation of these types of measures will create a significant opportunity
for security system manufacturers, stimulated by the increases in computer
processing power and the dramatic reduction in associated costs over the past
two decades.
Biometric security systems, still in their early development stages, have
already been successfully employed, giving corporations key insight into ways
to affordably and effectively employ the newest of security technologies.
Companies like El Al have employed sophisticated security measures out of
necessity, and have shown that the investment can prevent airplanes from being
hijacked. Unfortunately, in our society, it often takes a tragedy to create
safeguards against similar tragedies. Biometric systems may not have been
enough to prevent the September 11 tragedy from occurring, but they may have
been enough to frustrate the terrorists to finding a less dramatic means of
enacting their terror. El Al has never had an airplane hijacked, because
hijackers see their security protocols and look for a weaker or more vulnerable
target. And that is, after all, the end game for security people around the
world. Just make it so difficult for a bad action to take place that the
perpetrator goes elsewhere.
Copyright © 2002 by Decision Analyst, Inc.
This article may not be copied, published, or used in any way without written
permission of Decision Analyst.
About the Author
Michael Richarme (mrichar@decisionanalyst.com)
is a Senior Vice President at Dallas-Fort Worth based Decision Analyst. He may
be reached at 1-800-262-5974 or 1-817-640-6166.
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