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Brand Equity Monitor™
Decision Analyst’s Brand Equity Monitor™ is a comprehensive metric that measures relative brand preference based on all aspects of the brand including both rational and emotional perceptions of the products/services, customer service, images, and supply or availability in the marketplace.

The Brand Equity Monitor™ is custom designed for each client, in order to accurately reflect the brand’s competitive environment and product/service category. The techniques incorporated into the Brand Equity Monitor™ include:

  • Factor and reliability analysis
  • Cluster analysis
  • Path/Causal modeling
    • Latent class factor analysis
    • Latent class regression analysis (combines regression and cluster analysis)
  • Importance/Performance gap analysis to measure differences in customer needs
  • Performance can be used in a segmentation analysis to identify key segments of customers (i.e., Truly Loyal, Accessible, Trapped, At Risk)
  • Overall satisfaction measures
  • Satisfaction measures by key area (e.g., sales, customer service, technical support, products).

Decision Analyst’s Brand Equity Monitor™ empowers our clients to actively make decisions about how to improve their brands. The Brand Equity Simulation Tool (BEST) is a stand-alone or online interactive system that predicts the impact of improvements in brand perceptions and performance on brand equity.

Other Advanced Analytic Services include:

Additional Resources from Decision Analyst

If you would like more information on Advanced Analytics Services, please contact Dr. John Colias by email or call 1.800.ANALYSIS (262.5974).

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